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References
The following papers:
TCO: Why Free Software's Long Run TCO Must be Lower
Policy: Four Free Software Fallacies
The term “Lock in”: Lock in Software
Access Regimes and Govt: Draft Software Access Regime White Paper
Available from:
www.members.optusnet.com.au/brendanscott/papers
For a starting point on open source generally:
http://members.optushome.com.au/brendansweb/opensource/